SJM Training is helping Cundall, consulting engineers, implement an upgrade to their Word templates to reflect the latest corporate branding. Evidently, it is important that Word templates used for producing bids, reports and other contract documents present a consistent image to clients. However, it is equally important that they should be easy to use and allow staff to concentrate on content rather than struggle with Word features.
Following the enhancements to the Word templates, SJM Training will be involved in the delivery of classroom sessions across the UK and Ireland. Their objective is to enable both professional and administrative staff to become familiar with the new report template and gain a better understanding of the Word features they will use.
Online and recorded training sessions will be made available to overseas offices and new hires. The sessions will be supported by brief but comprehensive guidance notes.
In addition, advanced Word training will be provided to admin support staff so that they can learn the features used in the templates to maintain them in the future.
SJM Training's Director, Sally Williams, has provided professional and high-quality solutions for similar projects involving both Word and Excel. Particularly valuable is her ability to provide a complete solution from consultancy and development through to training provision.
Update 2018: See the feedback after completion of the project.